SHIPPING AND RETURNS
All items will be shipped using Interlink Express and we do our best to provide next day delivery from Monday to Friday, items ordered before 2pm on a Friday will be dispatched for Monday delivery. Items ordered on bank holiday Friday will be dispatched for delivery the following Tuesday.
Please allow 1-2 days for shipping on Bicycle orders, we need time to assemble and fully cheack all bikes before dispatch.
You can return your items the following ways:
- We offer the option to return your order to us in person to our shop. Click here find out how to find us…
- Use our easy to use RMA System to return your mail order.
When returning an item please make sure it is packed in a safe and secure manner. We also advise that you use a recorded postal/courier service.
Please ensure you cover the cost of the goods with the postal service. Any return shipping costs are non-refundable, unless there is an error/fault with the goods.
Please allow up to 5 working days for us to receive the goods back. Once we obtain your parcel we can examine and process the return, (please allow 24 hours for this). It can take up to 5 working days for the funds to appear in your bank account.
If you wish to exchange an item we recommend that you place a new order for the item and then return the unwanted item for a refund.
We allow up to 30 days for you to return and item either in person to the shop or by return mail orders.