Shipping and Returns
All items in the UK will be shipped using DHL and we do our best to provide next day delivery from Monday to Friday, items ordered before 2pm on a Friday will be dispatched for Monday delivery. Items ordered on bank holiday Friday will be dispatched for delivery the following Tuesday.
Items ordered from outside the UK are shipped using Parcelforce.
Please allow between 7 to 10 days on deliveries on all orders overseas.
Please allow 1-2 days for shipping on Bicycle orders, we need time to assemble and fully check all bikes before dispatch.
When returning an item please make sure it is packed in a safe and secure manner. We also advise that you use a recorded postal/courier service.
Please contact us on 01283 711398 to arrange UK collection. Any return shipping costs are non-refundable.
Please allow up to 5 working days for us to receive the goods back. Once we obtain your parcel we can examine and process the return, (please allow 24 hours for this). It can take up to 5 working days for the funds to appear in your bank account.
If you wish to exchange an item we recommend that you place a new order for the item and then return the unwanted item for a refund.
We allow up to 14 days for you to return any item either in person to the shop or by return mail orders.